May 26, 2024
Amex Customer Service Phone Number

Amex Customer Service Phone Number

Amex Customer Service Phone Number: American Express is known for its excellent customer service, and this includes its various channels for customer support. Whether you need assistance with making a payment, disputing a charge, or applying for a new card, American Express has you covered with multiple options to get in touch. In this article, we will provide you with a comprehensive guide to American Express customer service phone numbers, chat, email, and social media channels.

American Express 24/7 Customer Service

One of the most convenient ways to get in touch with American Express customer service is by phone. The company offers 24/7 customer support for its cardholders, so you can contact them any time of day or night. The general customer service number for personal cards is 1-800-528-4800, while the number for business cards is 1-800-492-3344. These numbers can be used to report lost or stolen cards, dispute charges, or make payments.

Amex Platinum Customer Service Number

If you have the American Express Platinum card, you can call a dedicated customer service number for assistance with your account. The Platinum card customer service number is 1-800-492-3932. This number can be used for general inquiries about your account, as well as for travel-related issues, such as booking flights and hotels or accessing airport lounges.

Amex Platinum Travel Phone Number

If you need help with travel-related issues as an American Express Platinum cardholder, there is a separate phone number you can call. The Platinum travel phone number is 1-800-525-3355. This number can be used to book flights and hotels, as well as to access the Platinum concierge service for travel recommendations and reservations.

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American Express Login

You can also access your American Express account online by logging into your account on the American Express website. From there, you can view your account information, make payments, and dispute charges. If you have any issues logging in or accessing your account, you can contact American Express customer service for assistance.

American Express Customer Service Chat

If you prefer to communicate with American Express via chat, you can do so through the company’s website or mobile app. Simply log in to your account and navigate to the “Contact Us” page to initiate a chat session. This is a convenient option if you don’t want to wait on hold or prefer not to communicate over the phone.

American Express Business Customer Service

If you have an American Express business card, there is a dedicated customer service number for business-related inquiries. The business customer service number is 1-800-492-3344, and it can be used to report lost or stolen cards, dispute charges, or make payments. There is also a separate phone number for business Platinum cardholders: 1-800-492-3932.

American Express Customer Service Email

While American Express does not have a dedicated email address for customer service, you can use the company’s online form to send a message to the customer service team. Simply log in to your account and navigate to the “Contact Us” page to access the email form. You can expect a response within a few business days.

American Express Customer Service Hours

As mentioned earlier, American Express offers 24/7 customer service for its cardholders. This means you can contact them any time of day or night if you need assistance. However, if you prefer to speak with a representative during regular business hours, customer service is typically available from 8 a.m. to midnight Eastern Time.

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Final Thoughts

American Express is known for its exceptional customer service, and its various channels for customer support make it easy to get the help you need. Whether you need to make a payment, dispute a charge, or have a question about your American Express credit card, there are many ways to contact the customer service team for assistance. By using the phone numbers, chat feature, or email options provided, you can get the help you need quickly and easily.